Privacy Policy — Novelty Technologies

Last Updated: 17th November 2025

1. Introduction

This Privacy Policy describes how Novelty Technologies ("we," "us," or "our") collects and uses personal data when you use our website and mobile application. By using our services, you consent to the data practices described in this policy.

2. The Information We Collect

A. Data You Provide Directly:

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Identity & Contact Data: Full name, email address, and phone number.

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Delivery Data: Shipping and saved delivery addresses.

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Communications: Information provided during customer support.

B. Data We Collect Automatically (Usage Data):

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Device Data: IP address, device model, OS, and App version.

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Usage Data: Pages viewed, products searched, and interactions.

3. How We Use Your Data

We use your personal data for the following:

To create and manage your account
To process and deliver your orders
To communicate updates and confirmations
To send promotional messages
To analyze app usage and improve services

4. Who We Share Your Data With

We do NOT sell your personal data. We share it only with:

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Delivery Partners: To complete and verify deliveries.

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Legal Authorities: Only when required for legal or safety reasons.

5. Your Rights

Right to access your stored data
Right to correct inaccurate information
Right to erase your data via email request
Right to withdraw consent anytime

To request data deletion, email us at: contact.onlayn@gmail.com. We will respond within 7 working days.

6. Data Security

We use modern security measures including encryption and secure servers. However, no internet-based system is 100% secure.

7. Data Retention

We retain your data only as long as necessary to fulfill service obligations or as required by law (e.g., tax purposes).

8. Children's Data

Our services are not intended for individuals under 18. If a child has provided information, please notify us immediately.

9. Grievance Officer & Contact Information

Name: M Sudheer

Email: contact.onlayn@gmail.com

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on the App and Website or shared through email notifications.